“In the hospitality industry, guests are always right. Jordi comes from this industry and knows it like no other. That is beneficial because a word is enough for the wise. He knows how to put the guest first but also how to organize your business accordingly. Jordi not only looks at how the company is arranged internally but also at what that means for the guests. They are your ‘right to exist, and Jordi understands that very well”. Jeroen has experienced the collaboration with Jordi as very pleasant: “What I really like about him is that he knows how to strike the right chord with all stakeholders. Whether it is someone on a strategic or operational level, he gets along with everyone. He knows who they are and is appreciated by everyone. If he advises something, it is quickly accepted internally”.